sales
platinum-level visitors
If you have a platinum level of service, you can sign in to our special members-only website. This site features training tutorials, an expanded FAQ, full product downloads, and archives of our weekly email tips and our monthly magazines.
Your username is your State abbreviation + Your support ID number. Example:
MO12345
Need assistance?
Click here.
other visitors
If you do not have a platinum level of service, you can increase your service level by contacting our Software Support team. Platinum members can access our members-only site. This site features online training tutorials, an expanded FAQ, full product downloads, and archives of our weekly email tips and our monthly magazines.
Software Support Contact Information:
Phone: 1-800-346-6120
Fax: 1-800-496-2641
Email:
support@shepherdsstaff.org
Please include your customer support ID number with all correspondence with Software Support.
